FAQs
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Subscriptions & Payments
Subscriptions & Payments
Manage your free trial, subscription plans, and billing
1
Is there a free trial?

Yes. We offer a 7 day risk free trial with full access to the platform so you can explore the tools before committing to a subscription.

2
What’s included in the free trial?

During the trial, you can test drive our AI medical scribe, AI search engine, and AI question bank. Limitations apply for the AI search engine.

3
What’s your refund policy?

Refunds may be requested prior to CME use and prior to promotional gift card incentive issuance. Payment processing fees charged by third-party processors are non-refundable.

4
Can I cancel my subscription?

You can cancel your subscription anytime, but cancellations do not trigger a refund. Your access will continue through the full subscription term.